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Navigation & Self Help – Havering Health

Care Navigation Providers

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Antenatal

Service:  Antenatal Maternity Services, Queens Hospital Contact: www.bhrhospitals.nhs.uk/maternity-services
www.bhrhospitals.nhs.uk Phone: 020 8970 5757
Who can use the service? e.g. Over 65’s Only No age restrictions
What does the service consist of? Pregnancy care at Queens Hospital.
What problems can the service help with? Queens Hospital Antenatal services aim to provide a safe and supportive environment for pregnancy and birth for patients, their and family. Whether the pregnancy is straightforward or more complicated, whether patients choose to give birth at home, in the Queen’s Birth Centre or on the Labour ward, at all times they strive to provide excellent maternity care that meets  individual needs.
What problems can’t the service help with? BHR are currently unable to accept women who live out of the geographical area. Please visit the MyHealthLondon website for your nearest maternity services provider.
What can patient expect when they contact service? Self refer online. Alternatively, may call  on 020 8970 5757 (8.30am to 4.30pm). Service will contact within 72 hours with a booking appointment date. The first appointment is likely to be with a community midwife. They will then make an appointment for various tests and scans.
What is the cost? Ideally free of charge Free of charge
Where does the patient attend? Queen’s Hospital, Rom Valley Way, Romford, RM7 0AG
When can they attend? e.g. Opening Hours Monday to Friday – Outpatient care.

24hr Urgent care maternity services.

How do they access the service? e.g. Drop In, Phone Patients can self-refer as soon as they know they are pregnant to the maternity services by completing the self-referral form online.

www.bhrhospitals.nhs.uk/pregnancy-referrals

BPAS - Pregnancy Advice

Service:  BPAS Contact: Hannah Wilkie
www.bpas.org Contact Details: hannah.wilkie@bpas.org
Who can use the service? e.g. Over 65’s Only No age restrictions
What does the service consist of? Pregnancy Options, Termination of Pregnancy, STI Testing, Contraceptive Advice and Provision
What problems can the service help with? Unwanted pregnancies. Termination of pregnancies for Fetal Abnormality
What problems can’t the service help with?
What can patient expect when they contact service? Advice and appointments made initially on our national telephone number. All other information given at time of appointment.
What is the cost? Ideally free of charge Free of charge
Where does the patient attend? Any of our clinics nationally. Most local clinic is BPAS London East in Stratford.
When can they attend? e.g. Opening Hours London East – Monday to Saturday, 08.30 – 17.00.
How do they access the service? e.g. Drop In, Phone Appointment must be made over the phone first – 03457 30 40 30

Cardiac Rehab Scheme

Service: Havering Phase IV Cardiac Rehab Scheme Contact: Havering Phase IV Cardiac Rehab Programme
  Contact Details: 01708 463190 haveringexercisereferral@everyoneactive.com or haveringexercise.referral@nhs.net
Who can use the service? e.g. Over 65’s Only

 

Havering residents aged 16+ who have experienced a cardiac event:

 

• Stable Angina

• Post MI

• Post CAGB

• Post PCI

• Stable Chronic Heart Failure

• Post Valve Replacement

• Pacemaker

• Implanted Cardioverter Defibrillator

 

What does the service consist of? Havering Cardiac Rehab Programme is a 12 week scheme. Following successful referral to the scheme by Cardiac Rehab Team (following their completion of phase III) or GP (where the cardiac event was more than 6 months ago or the patient was not treated in hospital, patients will be invited to attend an initial assessment with our Cardiac Rehab Specialist and will be offered a choice of a weekly cardiac rehab exercise class and/or cardiac rehab gym session.

 

We will help patients to become more active and advise them on how to exercise safely. We will also encourage patients to adopt a healthier lifestyle and support them throughout the programme.

 

What problems can the service help with?

 

The Havering Phase IV Cardiac Rehab Programme can help patients with cardiac conditions to:

• Help manage their condition

• Reduce their risk of another cardiac event

• Talk to other people who have cardiac conditions

• Feel safe exercising under supervision

• Get advice on other beneficial exercise

• Keep motivated and have fun getting active

What problems can’t the service help with?

 

The Phase IV Cardiac Rehab Programme is not appropriate for people with a BMI of 40 or more. In addition there are other conditions not appropriate for referral.
What can patient expect when they contact service?

 

Referral is via the patient’s Cardiac Rehab Team (following their completion of phase III) or GP (where the cardiac event was more than 6 months ago or the patient was not treated in hospital). They will complete a referral form with the patient and send to the Havering Phase IV Cardiac Rehab Programme, who will then screen the referral form and send more information to the patient about the scheme and how to book their first appointment.
What is the cost? Ideally free of charge

 

£4.10 per session
Where does the patient attend?

 

Following referral by the Cardiac Rehab Team (following their completion of phase III) or GP (where the cardiac event was more than 6 months ago or the patient was not treated in hospital). We will contact the patient to arrange their initial appointment. The Phase IV Cardiac Rehab Programme takes place at Hornchurch Sports Centre

 

When can they attend? E.g. Opening Hours

 

Various – further information will be sent to the patient and also discussed at their initial assessment

·         Our Cardiac Rehab exercise class takes place at Hornchurch Sports Centre on Thursdays, 12.45pm

·         Our cardiac Rehab gym session Tuesday at Hornchurch Sports Centre 2pm

How do they access the service? E.g. Drop In, Phone Referral to the programme is via the patients Cardiac Rehab Team (following their completion of phase III) or GP (where the cardiac event was more than 6 months ago or the patient was not treated in hospital) who will complete a referral form with the patient and send the form to us.

Community Treatment Team (CTT)

Service:  Community Treatment Team Contact: Jenny Jarvis, Clinical Lead
www.nelft.nhs.uk Contact Details: 0300 300 1660
Who can use the service? e.g. Over 65’s Only

 

Age 18 and over but the service generally sees older adults and people with long term conditions and co-morbidities. Patients are triaged for appropriateness to the service.

When a patient has called the GP then he/she should assess their suitability for this service to ensure that they are not needing emergency services.

What does the service consist of? The service is nurse led and has nurse prescribers, nurse assessors, doctors, therapists, social workers and support workers.
What problems can the service help with? The service is designed to provide urgent treatment to patients in a medical, functional or social crisis. All referrals are assessed to ensure we are seeing those patients in crisis.
What problems can’t the service help with? Acute infection with or without delirium, exacerbation of chronic conditions such as COPD, heart failure, falls, minor skin closure, sudden loss of mobility/function which affect the person’s ability to manage ADLs.
What can patient expect when they contact service? Anyone can contact the service and refer. The patient will be contacted within two hours and visited on the same day of referral.
What is the cost? Ideally free of charge NHS service, free to NHS patients.
Where does the patient attend? Home visits
When can they attend? E.g. Opening Hours 8am – 10pm service but referrals might be declined later in the day due to capacity
How do they access the service? E.g. Drop In, Phone Phone referral only to 0300 300 1660.

Everyone Active Referral Scheme

Service: Everyone Active Contact: Havering Everyone Active Referral Scheme
  Contact Details: 01708 463190 haveringexercisereferral@everyoneactive.com or haveringexercise.referral@nhs.net
Who can use the service? e.g. Over 65’s Only

 

Havering residents aged 16+ with specific low to medium risk medical conditions. Referral to the scheme is via GP/Practice Nurse
What does the service consist of? Havering Everyone Active Referral Scheme is a 12 week scheme. Following successful referral to the scheme by GP/Practice Nurse patients will attend an initial assessment with one of our Exercise Referral Specialists who will design and guide patients through a personal fitness plan tailored to their medical conditions. Patients will be required to attend the gym twice a week (exercise classes are also available depending on your medical condition), with a mid-check at 6 weeks and a final appointment at 12 weeks.

 

We will help patients to become more active and advise them on how to exercise safely. We will also encourage patients to adopt a healthier lifestyle and support them throughout the programme.

 

 

What problems can the service help with?

 

The Havering Exercise Referral is a tailor-made package of exercise sessions specifically for those with health conditions:

 

• Asthma

• Chronic Fatigue Syndrome

• Chronic lower back pain

• COPD (mild)

• Depression/anxiety

• Diabetes

• Early symptomatic HIV

• Fibromyalgia

• High blood pressure

• Hyper/hypothyroidism

• Hypercholesterolemia

• Multiple Sclerosis

• Musculoskeletal pain

• Overweight/Obesity

• Osteoarthritis

• Osteoporosis

• Parkinson’s

• Physical disabilities

• Rheumatoid Arthritis

• Seropositive HIV

• Stroke/TIA: 1 year ago, stable, mobile, independent

 

What problems can’t the service help with?

 

The Havering Exercise Referral Scheme is not appropriate for people who have experienced a cardiac event or condition (they may be eligible for our Cardiac Rehab programme instead), or those with a BMI of 40 or more. In addition there are other conditions not appropriate for referral – please refer to the Exercise Referral Scheme referral criteria for more information.
What can patient expect when they contact service?

 

Referral is via GP/Practice Nurse who will complete a referral form with the patient and send to the Havering Exercise Referral Scheme, who will then screen the referral form and send more information to the patient about the scheme and how to book their first appointment.
What is the cost? Ideally free of charge

 

£3.30 per exercise session, clients are asked to attend at least twice a week in order to complete the scheme.   All initial and follow-up appointment are free of charge.
Where does the patient attend?

 

Following referral by a GP/Practice Nurse to the scheme we will contact the patient to arrange their initial appointment. The Havering Exercise Referral Scheme takes place at the following centres:

–          Hornchurch Sports Centre

–          Central Park Leisure Centre

–          Sapphire Ice and Leisure Centre

When can they attend? E.g. Opening Hours

 

Various – further information will be sent to the patient and also discussed at their initial assessment
How do they access the service? E.g. Drop In, Phone Referral is via GP or Practice Nurse who will complete a referral form with the patient and send the form to us.

Havering MIND

Service:  Havering Mind Contact: Julia Turner Interim CEO
www.haveringmind.org.uk Contact Details: reach.us@haveringmind.org.uk

Phone: 01708457040

Who can use the service? e.g. Over 65’s Only Adults experiencing mental health distress. No upper age limit
What does the service consist of? Advice, guidance and signposting for mental health support.

Social Inclusion project

Live a better life health and well-being 12-week programme

Peer support and sustainable community engagement

What problems can the service help with?

 

Anyone experiencing mental health issues/psychiatric diagnosis across the spectrum.

Anyone hoping for recovery and in need of additional support to combat loneliness/isolation due to their mental health

Individuals waiting for psychological therapies or being discharged from NHS support

What problems can’t the service help with?

 

Individuals in immediate crisis requiring clinical intervention

Individuals with L Disability other than mild/Autism on high end of spectrum

Neurological conditions including dementia

What can patient expect when they contact service?

 

Individual 1:1 assessment face to face if required. Offer of on-going support and onward referral to internal projects and external resources.

12-week well-being programme to build resilience using CBT based products and physical health activities

Peer training and on-going peer support in the community

What is the cost? Ideally free of charge The work is funded by the L B Havering and Big Lottery at present and is free of charge to the participants currently.

Certain outdoor activities/events carry a small charge

Where does the patient attend? Harrow Lodge House Hornchurch RM11 1JU and community venues
When can they attend? e.g. Opening Hours Monday to Thursday 9am – 4pm.

Friday 9am – 2.30pm

Some peer activities are available in the community at other times

How do they access the service? e.g. Drop In, Phone Individuals can call in person, by telephone or email.

We run a self-referral system where possible. For those with higher risk factors we require further information from NELFT

Havering Volunteer Centre

Service: Havering Volunteer Centre – HVC Contact: Shelley Hart & Rebecca Mazrreku
Compendium Connections Contact Details: 01708 922214 or shelley.hart@haveringvc.org.uk rebecca.mazrreku@haveringvc.org.uk
                Who can use the service? e.g. Over 65’s Only

 

Anyone aged 18 and over can access this service who resides in Havering
What does the service consist of? A referral to HVC by an agency/practice/health professional

HVC will make an appointment to meet the person

Completion of registration form (help can be given to complete this)

We will listen to their needs, aspirations, concerns

Match them to a volunteering role

Match them to an organisation for social activity

Make the referral to the organisation for the volunteering role

Make the referral to the organisation if they only require a social activity

If anyone cannot be matched for health reasons we will refer the person back to the referee

Advice and Guidance to access relevant support agencies if they present with other issues outside loneliness and isolation issues ie disability advice, housing, CAB, Peabody etc

What problems can the service help with?

 

Loneliness

Isolation

Low level mental health issues

Feeling more integrated into the community

Up-skilling/Training

Employability

Social Integration

Feeling more useful

Identify their needs

Indirect financial health and advice

Indirect Housing help

Not feeling alone and unsure of where to access help

What problems can’t the service help with?

 

Medical issues – excluding low level mental health

Offer direct Financial Help

Child care

Anything non voluntary sector related

 

What can patient expect when they contact service?

 

A holistic approach to getting them more socially active

Either through volunteering or activities

Being listened to

Feeling valued and respected

Making friends

Support to wider access services

Find out what is on offer for them locally

What they can do to help themselves

What is the cost? Ideally free of charge

 

Our service is free of charge to the individual

Unless they have to pay for an optional activity ie outing, afternoon tea, provided by another organisation

Where does the patient attend?

 

Initially HVC’s offices

Community Reach House

32-34 High Street

Romford

RM1 1HR

When can they attend? E.g. Opening Hours

 

HVC is open Office House, 9-5 Monday to Friday

Answerphone, email system and access via our website

This will be by appointment however they can pop in to make this appointment

HVC will contact the individual to complete a registration form and once completed we make the appointment to meet one of our Community Compendium Advisors – help can be given to complete the form

How do they access the service? E.g. Drop In, Phone Phone, email, website, drop-in or outreach

Referral from an agency/GP/Health professional

Marie Stopes - Pregnancy Advice

Service:  Marie Stopes UK (Essex) Contact: Andrew Lynskey
www.mariestopes.org.uk Contact Details: Andrew.lynskey@mariestopes.org

Phone: 07834396444

Who can use the service? e.g. Over 65’s Only
  • All females above the ages of 13 can be treated within MSUK
  • CCG funded males over 25 years old
What does the service consist of?
  • Consultation for Termination of Pregnancy
  • Surgical Termination of Pregnancy
  • Medical Termination of Pregnancy
  • Sexual Health Testing
  • Counselling – Pre-abortion and post abortion
  • Vasectomy
What problems can the service help with?
  • Unplanned Pregnancy
  • Pregnancy testing
  • Emergency Hormonal Contraception (where commissioned)
  • C card scheme (where registered)
What problems can’t the service help with? Foetal abnormalities
What can patient expect when they contact service?
  • Safe, friendly and client focused services
  • No judgement
What is the cost? Ideally free of charge Free of charge to registered NHS patients or residents of Havering
Where does the patient attend?
  • Our main centre that provides both surgical and medical treatment
  • One of our early medical units for surgical termination
When can they attend? E.g. Opening Hours
  • 8am – 5pm at Essex Centre
  • 24hrs a day via One Call (telephone)
How do they access the service? E.g. Drop In, Phone
  • Self-referral via Phone
  • GP Referral
  • Other HCP referral
  • E-Referral (where commissioned)

 

Sport for Confidence

Service: Sport for Confidence Contact: Sport for Confidence Occupational Therapist – Sophie Garratt
  Contact Details: 07394 564941 or sophie@sportforconfidence.com
Who can use the service? e.g. Over 65’s Only

 

Adults aged 16+ who face barriers to participation in physical activity including those with disabilities, mental health issues and additional needs.
What does the service consist of? Sport for Confidence is a unique, pioneering and multi-award winning organisation placing allied health professionals into sport/leisure centres to support and deliver weekly meaningful sport and physical activity sessions to anyone that faces barriers to participation. In Havering Sport for Confidence is delivered at Hornchurch Sports Centre.

 

The partnership between Hornchurch Sports Centre and the Sport for Confidence team sees dynamic health professionals plying their expertise and knowledge in mainstream environments to ensure that reasonable adjustments are made alongside breaking down any barriers that currently exist so that sport and physical activity becomes truly inclusive for anyone.

 

The Sport for Confidence coach plays an imperative role alongside the allied health professional to ensure all of the sessions delivered cater for anyone that walks in the door, creating adaptive, active and most importantly fun sessions! Additionally, Sport for Confidence work closely with a range of organisations in a consultancy format to share their knowledge and expertise about inclusive sport/physical activity. Sport for Confidence deliver ground breaking workshops to a magnitude of individuals, sharing our insight into the world of whole system approaches, inclusivity and service user involvement.

 

What problems can the service help with?

 

Overcoming barriers to participation in sport and physical activity e.g. a disability

Increasing social activity

Increasing community engagement

Life skills development

Prevention e.g – reducing risk of poor mental health and health conditions such as diabetes

Reducing the risk of falls

Improving health and wellbeing

What problems can’t the service help with?

 

Sport for Confidence in Havering is for adults aged 16+. We work with anyone who faces a barrier to participation and are yet to work with someone who we are unable to help.
What can patient expect when they contact service?

 

Patients can just turn up on the day of the sessions and join in or alternatively they can contact Sophie – Occupational Therapist to discuss the service or even arrange to meet with Sophie and the team before attending the first session to get to know them and find out more about the sessions. Carers and Health Professionals are encouraged to come along and join in for free. Sophie and the team will support patients at Hornchurch Sports Centre and deliver the following weekly sessions:

 

*Starting Wednesday 8th January 2020*

 

Wednesday:

Boccia: 1pm – 2pm

Multi-Sports: 2.30pm – 3.30pm

 

Friday:

Football: 1.30pm – 2.30pm

 

What is the cost? Ideally free of charge

 

£3 per session (carers go free)
Where does the patient attend?

 

Hornchurch Sports Centre, Harrow Lodge Park, Hornchurch Road, Hornchurch, RM11 1JU

 

 

When can they attend? E.g. Opening Hours

 

*Starting Wednesday 8th January 2020*

 

Wednesday:

Boccia: 1pm – 2pm

Multi-Sports: 2.30pm – 3.30pm

 

Friday:

Football: 1.30pm – 2.30pm

 

How do they access the service? E.g. Drop In, Phone Come along to a session, or contact Sophie on 07394 564941 or via email at sophie@sportforconfidence.com Health Professionals can also refer by contacting Sophie on the details above.

Reconnections

Reconnections (for B&D and Havering) Contact: Marcia / Reconnections Team
  Contact Details: 020 7050 6565 / BDH@ReconnectionsLocal.org
Who can use the service? e.g. Over 65’s Only Reconnections by Independent Age will be aimed at those who are feeling lonely, disconnected or isolated. Reconnections service is for people aged 65 and over, who would like to connect with people or interests in the community. We can support residents of Barking & Dagenham and Havering who are not living in residential care.

 

While these are the broad eligibility criteria, there are sometimes other factors that mean we do not think the service will be right for individuals. As our approach supports individuals to work towards small goals and build up experiences gradually, it would be challenging or someone with dementia or severe memory loss to engage with this process. If someone has an unmanaged drug or alcohol addiction or is not currently engaging with a medication or treatment plan, we may advise we delay starting Reconnections until this is more stable. We do work with people who are housebound, however if they also have significant communication impairments then it may be harder for them to engage with Reconnections. We do not currently have the expertise or resources to support people with learning disabilities or people who do not speak English.

What does the service consist of? The locally-run service will be supported by volunteers who work alongside participants to understand what matters to them, helping them rebuild their confidence to make new friends and rekindle their interests. Everyone enjoys something different and the Reconnections team will help match people to what will be fun for them and help them feel better connected. One to one personalised support is offered for an average of six months and the team will work alongside other agencies and professionals who are supporting the individual with wider health and care needs.
What problems can the service help with?

 

We can help with reducing social isolation and loneliness by helping them rebuild their confidence and social networks. We also support many to develop coping strategies and build resilience to help deal with the common changes and transitions experienced in later life. We can help individuals gain access to community activities, from going along with them, to supported signposting to groups and community clubs. The service is bespoke to what the person would like help with to become better connected in their local community, increase their networks and build more meaningful relationships. It can be hard to find that motivation or confidence, so the service offers one-to-one support along the way. We also help being the ‘eyes and ears on the ground’ for other health and care practitioners with stretched caseloads, able to spend more time with individuals focusing on getting them more socially active.
What problems can’t the service help with?

 

Our primary goal is to improve a person’s social connections, and we understand that there are often a number of practical and emotional barriers that may be contributing to someone’s isolation. Where we do have the skills or expertise in the team, we will work closely with other agencies and professionals to ensure that these needs are addressed. Independent Age has an in-house advice and information team that we can draw on, as well as the network of local support services in BDH.
What can patient expect when they contact service?

 

The individual can contact Reconnections directly or someone else (a professional or member of the public) can do so on their behalf. We will then have a brief call with them to ask a few questions to check if the service is right for them and if so, one of our caseworkers will arrange a time to go out to meet with them for a longer conversation, often in their home. This conversation is all about getting to know who they are as a person, what matters to them, and what good would look like. This feeds into their ‘plan’ for reconnection but it’s just a starting point for the individual and their caseworker/volunteer to evolve over time. Our caseworkers will stay involved throughout the 6 months’ support, and in some cases, a volunteer will be matched up with them to provide companionship, encouragement and ideas them make new friends and enjoy new experiences.
What is the cost? Ideally free of charge

 

Reconnections is a free service. If you decide to take part in local activities then these may have a cost, which you would pay directly to them. Likewise for any transport you require.
Where does the patient attend?

 

The first face to face meeting with one of the team would normally be a home visit although could be in a community setting like a cafe. Following this, the caseworker or volunteer will meet the service user wherever they decide, whether it be the home or out and about.
When can they attend? E.g. Opening Hours

 

Monday to Friday 9am – 5pm is our office hours, however our staff and volunteers will agree with individuals when they would like to meet up and take part in activities and events that are of interest for them. Many of our volunteers are in work so will meet up with their match in the evenings and weekends. We try to match people based on their interests and their availability. If you would like to make a referral out of office hours you can do so via our online form: https://www.tfaforms.com/4777531
How do they access the service? E.g. Drop In, Phone Call: 020 7050 6565

Email: BDH@ReconnectionsLocal.org

Referral form: https://www.tfaforms.com/4777531

Sycamore Trust - Autism

Service:  SYCAMORE TRUST Contact: Steve Dixon 
www.sycamoretrust.org.uk Contact Details: marketing@sycamoretrust.org.uk

Phone: 020 8517 9317

Who can use the service? e.g. Over 65’s Only

 

Anyone with a diagnosis of Autism Spectrum Disorder

Anyone with a family member with a diagnosis of Autism

Anyone with a learning disability (adults)

What does the service consist of? Communication Programme for pre-school children and their parents.

Youth clubs for 8-12 year olds.

Parenting advice and advocacy for adults with Learning Disability.

Life skills programme for 10-16 year olds.

CPD Accredited autism awareness training.

What problems can the service help with? Social communications, isolation, lack of self esteem, safer relationships, parental support, respite, support work
What problems can’t the service help with? Diagnosis

Child Care

What can patient expect when they contact service? To be dealt with by someone with family experience of ASD or ASD themselves.

To be offered a service or support designed to empower all individuals with ASD to be a valued member of society.

What is the cost?

Ideally free of charge

Most of our services are funded completely (at present)

Some can be accessed through short breaks.

A handful of services are chargeable.

Where does the patient attend? We have premises in Becontree (LBBD).

We have premises in Romford (LBH).

We operate youth clubs in LBBD & LBH, at various venues.

When can they attend?

e.g. Opening Hours

Our B&D premises are open Mon-Fri (8:30am-4:30pm).

The autism hub in Romford is open Tue-Fri.

Specific hours on www.sycamoretrust.org.uk

How do they access the service? E.g. Drop In, Phone Autism hub in Romford is a drop-in centre, although some services may require an appointment.

Phone  020 8517 0317 (B&D), 01708 749 816 (Romford)

Social media: Facebook, Twitter, LinkedIn, Instagram

Website: www.sycamoretrust.org.uk

Email: enquiries@sycamoretrust.org.uk

WDP - Drug & Alcohol Misuse

Service:  WDP Havering Contact: Nichole Donoher-Phillips
www.wdp.org.uk Contact Details: nichole.donoher-phillips@wdp.org.uk

Phone: 01708 747 614

Who can use the service? e.g. Over 65’s Only Adults over the age of 18
What does the service consist of? WDP Havering is an Integrated Service offering free and confidential support for individuals and their families affected by drug and alcohol problems.

Our specialist teams include substance misuse workers, doctor, nurses as well as volunteers and peer mentors.

What problems can the service help with? Substance misuse- Drug and Alcohol
What problems can’t the service help with? Anything outside of substance misuse support)
What can patient expect when they contact service?

 

·         Advice and information support

·         One-to-one key working

·         Needle exchange and harm reduction services

·         Substitute prescribing

·         Group work programme

·         Access to detox and rehab

·         Health assessments and blood-borne virus screening and vaccination

·         Counselling

·         Self-help and mutual aid groups

·         Aftercare services including skills coaching

·         Complementary therapies

·         Education, training and employment (ETE) support

·         Family and carers’ support and advice

What is the cost? Ideally free of charge Free of charge
Where does the patient attend?

 

WDP Havering, Ballard Chambers, 26 High Street, Romford RM1 1HR

We also have a Recovery hub for those who are abstinent:

36 High Street, Romford RM1 1HR

When can they attend?

e.g. Opening Hours

 

Monday: 10am – 5pm

Tuesday: 10am – 8:30pm

Wednesday: 12pm – 5pm

Thursday: 10am – 8:30pm

Friday: 12pm – 5pm

Saturday:  9am – 1pm

How do they access the service?

e.g. Drop In, Phone

A service users can phone or drop-in to make a self-referral

 

Professional

Complete a referral form and send it to havering@wdp.org.uk

Everyone will be invited to attend an introduction session (drop in):

·         Tuesday 10:15 – 11:30am

·         Thursday 2:15 – 3:30pm

 

Self Help

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